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What to Expect 

To schedule an appointment, please Contact us. We will be glad to schedule an appointment that is convenient for you and your family.

1

Arrival

When we arrive at your home, we usually ask that you come to the van so we can gather information about you and your pets. We can then be ready to work with your pets once they are in the van! (This is especially important for more nervous cats and dogs.)
2

Examination

Your pet will be examined and treated in our mobile clinic that is outfitted with the same equipment you would find in a standard veterinary practice exam room. Working in the van, we are able to more efficiently care for your pet because the necessary equipment and supplies are within reach. As a rule, we do not attempt to treat your animal in the home environment. Pets can feel threatened or become dangerously protective when approached by new people on their own territory. There are always exceptions to this protocol, especially for end of life care and other circumstances.
3

Questions

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
4

We try our best to stay on schedule; however, some flexibility is needed due to traffic and the nature of the appointments previous to yours. We will, of course, call you in case of great delay.
1

Arrival

When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
2

Medical History

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
3

Check Up

Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
4

Questions

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
5

Wrap Up

Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.